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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Dunn

March 10, 2025

5  out of  5
rating by James Dunn
"I worked with Monica to secure insurance on a condo that I was purchasing. She was extremely helpful and responsive and I would highly recommend her for your insurance needs."
We responded:
"Thank you, James, for sharing your experience! I'm delighted to know that Monica was able to assist you effectively with your condo insurance. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out. We're here to help!"
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J C

March 10, 2025

1  out of  5
rating by J C
"Julie was very rude to us when we went in to get insurance I don't even know her like that.She is very rude and she seems like a super fake Grumpy old lady And she way over charges I will definitely never choose State farm ever again.Shes just a insurance agent not a high school principal very bad experience definitely would not recommend.Horrible service"
We responded:
"Hello JC, thanks for your feedback! It sounds like we might have a little mix-up on our hands. We couldn’t find any record of your visit, so if you could reach out to us at 702-212-0520, we’d love to solve this mystery and make your experience with my office a great one! "
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Mary Marenco Gonzalez

March 7, 2025

5  out of  5
rating by Mary Marenco Gonzalez
"⭐⭐⭐⭐⭐ Monica Maldonado provided outstanding service in helping me secure a loan from my life insurance policy. She made the entire process smooth, quick, and stress-free. She was knowledgeable, patient, and always available to answer my questions. I truly appreciate her professionalism and dedication. Highly recommend her to anyone looking for excellent customer service!"
We responded:
"Thank you for the review, Mary! We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Monse Rodriguez

February 14, 2025

5  out of  5
rating by Monse Rodriguez
"Thank you Cynthia for all your help. She has been my dad and I’s agent for years now and she has always been so helpful!"
We responded:
"Thank you, Monse, for sharing your experience! I'm happy to know that Cynthia has been a helpful agent for both you and your dad over the years. We're here for any future needs or questions you might have!"
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Debbie Inbody

February 13, 2025

5  out of  5
rating by Debbie Inbody
"Monica was so wonderful to me, explained everything to me and gave my great prices on my home and auto. Excellent customer service"
We responded:
"Thank you, Debbie, for sharing your experience! I'm happy to know that Monica provided you with excellent service and clear explanations. It's great to hear you received great prices on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime."
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Gunstore Las Vegas

January 8, 2025

5  out of  5
rating by Gunstore Las Vegas
"Thank you so Much Monica for all your assistance today. Although I didn't sign up with State Farm I am so grateful for you guiding me in the right direction. You literally have helped me out more than you realize. I hope you have an amazing day. Also thank you for all the information you emailed me, I will look through all the options. Sasha F."
We responded:
"Thank you, Sasha, for your kind words about Monica! I'm delighted to know she could assist you and provide valuable guidance. It's wonderful to hear that the information she shared was helpful. If you have any questions or need further assistance, feel free to reach out. Have a fantastic day!"
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Borjana Djukic

January 2, 2025

5  out of  5
rating by Borjana Djukic
"Monica helped set up my bundle coverage, and I have never experienced such amazing, seamless customer service. Thank you for everything!!"
We responded:
"Thank you, Borjana, for sharing your experience! I'm glad to hear that Monica was able to assist you with setting up your coverage so smoothly. Your satisfaction is important to us, and we're grateful for your kind words. If you have any further questions or need assistance, feel free to reach out anytime!"
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Ashley Caldwell

December 9, 2024

5  out of  5
rating by Ashley Caldwell
"I got a quote from alex he was amazing and patient thank you so much"
We responded:
"Ashley, thank you for your wonderful review! I'm glad Alex was able to assist you. We appreciate your feedback and are here for any future needs you may have."
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C Mori

November 20, 2024

5  out of  5
rating by C Mori
"Chris Warren was personable and exceptional to work with in getting my new auto policy. Good job."
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that Chris provided you with exceptional service while setting up your new auto policy. We appreciate your kind words and are grateful to have Chris as part of our team. If you need any further assistance, please don't hesitate to reach out. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Heather Diggins

November 13, 2024

5  out of  5
rating by Heather Diggins
"I have been working with Monica Maldonado, she has been more then patient and an incredible agent, she was able to set me up with 3 policies and saved me money, I can't say enough about her skills as an agent and she's also a great person who helped me when I really needed it. Thank You so much Monica!!"
We responded:
"Heather, thank you for your wonderful review! I'm so happy to hear that Monica was able to assist you with setting up your three policies and saving you money. Your kind words about her patience and skills are truly appreciated. Monica is indeed a valuable member of our team, and we're grateful she could be there for you when you needed it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Barbara Eichen

November 12, 2024

5  out of  5
rating by Barbara Eichen
"I just moved my auto insuranc too State Farm. Monica Maldonato made my change very Easy!"
We responded:
"Barbara, thank you for sharing your experience! I'm glad to hear that Monica made your transition to our office smooth and easy. We appreciate your business. If you have any questions or need further assistance, feel free to reach out anytime. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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chet bushnell

October 3, 2024

5  out of  5
rating by chet bushnell
"Our agent Cynthia takes very good care of us and our insurance needs. She makes changes for us as our insurance needs change. She saves us money. I have been with Julie Abarzua, State Farm for many years. I recommend this fine company."
We responded:
"Chet, thank you for your wonderful review! I'm happy to know that Cynthia has been taking such good care of your insurance needs and helping you save money. It's great to have loyal customers like you who have been with us for many years. We appreciate your recommendation and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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June Volk

October 3, 2024

5  out of  5
rating by June Volk
"Ms Abarzua was a God sent assistance to my husband to obtain a car insurance policy for 200 dollars less a month than our existing insurance! We are so grateful for Ms Abarzua who is knowledgable . professional . yet she took a 'personal interest' in helping us, which is commendable. State Farm 'take notice' of Ms Julie Abarzua who is a faithful trustworthy employee! Sincerely yours, Shelly & June Volk"
We responded:
"Thank you for sharing your positive experience June! I'm glad I could assist your husband in finding a more affordable car insurance policy. It's always my goal to provide knowledgeable and professional service while taking a personal interest in helping my clients. Your kind words mean a lot, and I'm grateful for your faith. If you have any more questions or need further assistance, please don't hesitate to reach out. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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The Lab Garage

September 19, 2024

5  out of  5
rating by The Lab Garage
"Monica was very helpful and super nice!"
We responded:
"Thanks for the wonderful review! I'm glad to hear that Monica was able to assist you and make your experience a positive one. We appreciate your feedback and look forward to helping you with any future needs. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Himanshu Ratnani

September 9, 2024

5  out of  5
rating by Himanshu Ratnani
"Great experience with Monica and Julie. Highly recommended. Amazing communication , top notch service. great rates."
We responded:
"Thank you, Himanshu, for your positive feedback! I'm glad you had a great experience with Monica and me. We appreciate your recommendation and are happy you found our communication and service top-notch. If you need any further assistance, feel free to reach out. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Eric Trudel

August 29, 2024

5  out of  5
rating by Eric Trudel
"Ethan White-Hayes did an excellent job both explaining my benefits and options but also making sure I received the best possible policy for my very specific and unusual driving needs. Actually a very pleasant and entertaining conversation as well; much appreciated and highly recommended!"
We responded:
"Eric, thank you for your wonderful review! I'm glad Ethan was able to explain your benefits and options clearly and help you find the best policy for your unique driving needs. It's great to know that the conversation was both pleasant and entertaining. We appreciate your recommendation and are here for any future assistance you might need. - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Michaela Yurick

August 9, 2024

5  out of  5
rating by Michaela Yurick
"I can't say enough good things about my experience with Monica Maldonado! I've moved here from across the country and was searching for a local rep for insurance before I arrived so I could get a vehicle quickly. Not only did she help me out with making the car insurance process seamless but she had so much knowledge on the entire insurance to car buying process in Nevada/what to do at the DMV, which is much different than where I moved from. She made a process that could have been a nightmare easy and breezy and I can't recommend her enough! Not to mention, she's so professional, yet friendly, I feel like I'm getting on the phone with a friend! Thank you Monica! <3"
We responded:
"Hi Michaela, thanks so much for sharing your experience! I'm really glad Monica could make your transition to Nevada so smooth and help with the car insurance and DMV process. It's wonderful to know she made everything easy and breezy for you! Monica's professionalism and friendliness are truly appreciated. If you need any further assistance, we're here for you! - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Hunter Buxton

July 29, 2024

5  out of  5
rating by Hunter Buxton
"Great service, saved a lot of money. Thanks Monica!"
We responded:
"Hey Hunter! I'm so glad to hear you had a great experience and saved money with our service! Monica is awesome, and I'll make sure she knows how much you appreciated her help. If you need anything else, we're here for you! - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Denise Bondy

July 27, 2024

1  out of  5
rating by Denise Bondy
"Insurance went from $171 a month to $845. Then they dropped me! First accident occurred march and was my fault. The 2nd, within a year, was not. Both due to construction. Buyer beware"
We responded:
"Denise, I understand your frustration. I have lived here for 38 years and have been navigating and trying to avoid the same construction zones. Accidents happen, and it’s unfortunate that you experienced two incidents, one of which was not your fault, within a relatively short timeframe. While accidents along with other factors can impact insurance rates, we acknowledge that the increase in your premium may have been unexpected and burdensome. Our company follows underwriting guidelines that assess risk factors. Premiums and cancellations are determined based on various factors, including but not limited to driving history and claims history. We take your feedback seriously and understand the frustration you experienced with the increase in your insurance premium. If you choose to stay with our company (the cancellation gave you the option to move to coverage at the higher rate) please call my office at 702-212-0520. I will have one of our team members review your account again to be sure all of the available discounts have been applied and we will continue to work with you while we wait for your driving and claims history to move through the underwriting cycle. Regards, Julie"
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Julliene Anne

July 26, 2024

5  out of  5
rating by Julliene Anne
"Ethan was the rep I interacted with during my search for car insurance for. It was my first experience purchasing car insurance as I had purchased my first car. I had very minimal knowledge about the process but Ethan was incredibly helpful and patient, he took the time to explain the reasoning behind his recommended coverage for me and gave me comfort over my decision. Overall, I do recommend this agency if this is the right for for you."
We responded:
"Hi Julliene Anne, thanks a lot for your wonderful review! I'm so glad Ethan could assist you during your first auto insurance purchase! It's great to know he was helpful and patient, making sure you felt comfortable with your decision. We appreciate your recommendation and are here for any future needs you might have! - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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N D E

June 25, 2024

5  out of  5
rating by N D E
"Lucky for me, I happened to meet Monica out on the town. I switched from Geico to State Farm for both my auto and home. I was also able to include life and umbrella insurance. My 4 State Farm policies were cheaper and also better benefits then what I had previous. Rock solid interaction from sign up to closing. If you tired of paying too much and want a friendly person to interact with. Go see Monica!"
We responded:
"Hi, we are thrilled that you found our services exceptional and our policies more cost-effective with better benefits! Monica is a valuable member of our team, and we are pleased to have provided you with auto, home, life, and umbrella insurance. If you ever need assistance in the future, feel free to reach out. Thank you for choosing us! - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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A.J. Walsh

June 21, 2024

5  out of  5
rating by A.J. Walsh
"I am recommending this Agents office. I recently switched due to the knowledge and caring for my insurance needs, attaining the best cost for me. Ethan was wonderful, and an asset to the office. His follow-up to inquire on any questions and my satisfaction with my policy was much appreciated."
We responded:
"Thank you, A.J., for your glowing review! I'm pleased to hear that Ethan provided exceptional service and found the best insurance cost for you. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Julie Abarzua, State Farm Insurance Agent, Las Vegas, NV"
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David Youngman

June 21, 2024

5  out of  5
rating by David Youngman
"Provided everything thing I need for home and auto with big cost savings over previous companies."
We responded:
"David, we're thrilled to have provided you with everything you needed for your home and auto insurance while saving you money! Our team is pleased to have met your expectations and delivered cost-effective solutions. Thank you for choosing our office for your insurance needs! Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Kenneth

June 7, 2024

5  out of  5
rating by Kenneth
"I recommend this state farm branch because they have met all my insurance needs with highly competitive rates and all the coverages that are available. Ask for Monica she treats you like part of the family and is a great listener to all your needs. The office is inviting and a very good atmosphere.I feel like Im in great hands from the all the staff and thanks to Monica Maldonado I feel protected."
We responded:
"Kenneth, we're thrilled to hear you're pleased with our competitive rates and comprehensive coverage options! Monica is a valuable member of our team, and we're grateful for her exceptional service. We're elated to have you feel like part of the family and well-protected. Thank you for your kind words! Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"
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Dyllan Calwell

June 5, 2024

5  out of  5
rating by Dyllan Calwell
"I called Julie's office because our Geico auto insurance rates were increased by insane amounts when we moved here. Alex answered the phone and was quick to help us get a better rates for our vehicles and was happy to answer any and all questions we had. The commercials didn't lie, like a good neighbor state farm was there and we are happy they were!"
We responded:
"Thank you, Dyllan, for sharing your experience! We're thrilled to have helped you secure better rates for your vehicles and answer all your questions promptly. Our team is always here to assist you with any insurance needs you may have. Looking forward to serving you again in the future! - Julie Abarzua - State Farm Insurance Agent, Las Vegas, NV"